Document Viewing Help
We apologize for any trouble you may
experience viewing a document or e-mail attachment from from
Ungana-Afrika. We hope the notes below will help you quickly resolve
the problem.
If you continue to experience problems after
reading these notes, please contact
us.
Most shared documents from Ungana-Afrika that cannot be viewed directly
as a web page will come in one of three formats:
Each format requires a unique program to
access and view. Typically, these programs are common equipment on new
computers, but if you don't already have them, you can download them
for free from the Internet. Each format is described in detail below.
If you have a compatible viewer installed,
your computer should automatically associate this viewer with the file
you are trying to open. In other words, once you double-click the file
to open it, your computer will launch the appropriate program
automatically and the contents of the file will appear. If this is not
the case, you may need to download the correct viewer.
If you know you have a compatible viewer
installed, but you are unable to view the file by double-clicking on
it, you may need to save the file locally and then launch it manually
in your viewer. To do this, follow the steps below:
- Right-click on the link to the file and
choose "Save As."
- Select an accessible location on your
hard drive to store the file
- Launch your viewer and choose File
-> Open
- Navigate to your saved file and confirm
your selection.
For help with an individual format, see more
below:
Word Document
Files (".doc" extension at the end of the filename)
Word documents are typically viewed and
created with Microsoft Word (a common word
processing program). However, you don't necessarily need Microsoft
Word to view them as other programs like WordPerfect,
WordPad (standard on all Windows
computers) and OpenOffice Writer (a common Open
Source option) will also recognize most Word Documents.
Furthermore, free Microsoft viewers (that
allow you to view, by not create or change, Word documents and other
Microsoft formats) can be downloaded from microsoft.com.
Portable
Document Format Files (".pdf" extension at the end
of the filename)
This file format was created by Adobe,
initially to provide a standard form for storing and editing printed
publishable documents. Because documents in .pdf format can easily be
seen and printed by users on a variety of computer and platform types,
they are very common on the World Wide Web.
To view pdf files you will need Adobe
Acrobat Reader, which can be downloaded for free from Adobe.com.
Compressed Files
("Zip" extension at the end of the filename)
A zip file is a file that contains other
files that are compressed to preserve space. Zip archives are a
convenient way of sending large or multiple files to someone with a
slow connection. You can think of a zip file as a compressed folder
with one or more files inside that you can extract and access as normal.
If you have Windows XP, you do not need to
have any additional software installed as Windows XP automatically
treats zip files like standard file folders. If you have a different
operating system, you will need a third-party zipping program. WinZip
is a common choice, and an evaluation version can be downloaded for
free from winzip.com.
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