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eRiding model
proved successful for non-profit ICT consulting in Africa
Johannesburg,
17.9.2003 - Ungana-Afrika initiative, which is providing ICT
(Information and Communication Technology) consulting for civil society
organizations, has finished its pilot phase. The goal of this pilot
phase was to introduce the internationally proven eRiding model to the
NGOs in Southern Africa.
"We have found a huge niche
for this kind of services among southern African NGOs. The demand has
been bigger than we were able to satisfy, " says Toni Eliasz,
Ungana-Afrika's project manager. The accomplishments of the first phase
confirm his words. During the six month period Ungana-Afrika's
consultants (or eRiders, as they are known internationally) worked in
six countries in southern Africa, training 117 participants from NGO
staff in computer-related fields, implementing 15 major projects
including network setup, formal technology plan development, website
strategy development etc., and tens of minor projects such as
software/hardware optimization and maintenance, system and network
optimization and infrastructure and staff skills assessment.
Ungana-Afrika addresses the
reality of the "Digital Divide" in Africa. Civil society organizations
working in a variety of developmental capacities often suffer from a
lack of ICT infrastructure, connectivity and skills. Limited access to
these resources prevents such organizations from reaching their maximum
efficiency, coverage and impact. "eRiding model was developed and
tested in the USA and Eastern Europe, and is now being implemented in
over 20 countries worldwide, so we can draw on the extensive experience
of this global network of projects. eRiding is basically mobile
consulting - our eRiders travel within the region and help NGOs in the
field of information technologies," Toni Eliasz continues.
The response from NGOs was
overwhelming, especially the demand for computer skills training and
capacity building. Janet, an employee of one of the Swaziland NGOs
visited by eRiders, talks about the benefits for her organization:
"They really listened to what we want, not just what they might think
we need. The language was less technical, easy for us to understand. We
really appreciated the training and basic computer information they
provided."
As a result of the positive
feedback received, Ungana-Afrika is determined to continue providing
their services. "The pilot project was funded by OSISA (Open Society
Initiative for Southern Africa, www.osiafrica.org) as a part of their
ICT program. Now Ungana-Afrika is going to become an independent
non-profit organization with branches in all SADC region countries to
achieve greater impact in less time. We have defined our strategy for
the future and we're looking for partners and additional donors to
support our mission, so that we can keep building the most exciting
non-profit ICT organization in southern Africa," Toni Eliasz concludes.
For more information about
this project, visit Ungana-Afrika website www.ungana-afrika.org.
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